Privacy Policy

Effective date: June 14, 2020

Solo Software Ltd operates the ventoapp.com website (the “Service”).

This privacy policy (“Policy”) explains how Solo Software Ltd (“Solo Software Ltd”, “we”, “us”, or “our”) collects, protects and uses the personally identifiable information (“Personal Information”) you (“User”, “you” or “your”) may provide on the ventoapp.com website and other products or services (collectively, “Website” or “Services”).

It also describes the choices you have regarding your information and how you can access, update or delete it. This Policy does not apply to organisations we do not own or control.

Our Information Commissioner’s Office (ICO) registration number is ZA752563.

Automatic collection of information

When you visit the Website, our servers automatically record certain information sent by your browser. This may include your IP address, browser type, operating system, language preferences, referring pages, pages visited, access times and other usage statistics.

This data is used only to detect abuse and build statistical information about Website usage. It is not linked to identifiable individuals.

Collection of personal information

You may browse the Website without telling us who you are. However, to use certain features you may be asked to provide Personal Information such as your name and email address. We receive and store information you provide when creating an account, publishing content or submitting forms.

  • Personal details such as name and country of residence
  • Contact information such as email address
  • Account details such as username and password
  • RSVPs, feedback, images or other submitted content

You may choose not to provide certain information, but this may limit access to some Website features.

Managing personal information

You may delete certain Personal Information at any time. Deleted information may be retained only where required to comply with legal obligations or resolve disputes. You may delete your account through the Website settings or by contacting us.

Storing personal information

We retain Personal Information only as long as required to fulfil legal and business purposes. Once the retention period expires, data is deleted or anonymised.

Use of collected information

We may use Personal Information to:

  • Create and manage user accounts
  • Provide access to features and services
  • Send administrative notifications
  • Improve Website performance and usability
  • Respond to support requests
  • Prevent fraud and misuse
  • Comply with legal requirements

When responding to RSVPs, you agree your attendance information will be visible to other members of the organisations you belong to on the Service.

Information transfer and storage

Your information may be transferred or stored in other countries. You may request details about international data transfers at any time.

User rights

You may exercise the following rights:

  • Withdraw consent
  • Access and review stored information
  • Request corrections
  • Restrict or object to processing
  • Request deletion of your data
  • Export your data to another provider

How to exercise rights

Requests can be submitted to Solo Software Ltd using the contact information at the bottom of this Policy. Requests will be handled as quickly as possible.

Billing and payments

Payments are processed by secure third-party payment providers. Their privacy policies will apply to the handling of payment information.

Privacy of children

We do not knowingly collect data from children under 13. If you believe this has occurred, please contact us immediately.

Cookies

We use cookies to allow the Website to function correctly and to improve user experience. You may disable cookies in your browser settings, but some features may not work without them.

Information security

We use reasonable safeguards to protect Personal Information, but no internet transmission can be guaranteed secure. You acknowledge these limitations.

Data breach

In the event of a data breach, we will notify affected users where required and publish a notice on the Website.

Legal disclosure

We may disclose information where required by law, to protect rights, or during business transfers such as a merger or acquisition.

Changes and amendments

We may update this Policy from time to time. When changes are made, we may notify you by email or other reasonable means. Continued use of the Website signifies acceptance of the updated Policy.

Acceptance of this policy

By using the Website or its Services, you agree to this Policy. If you do not agree, you must discontinue use.

Contacting us

If you have questions about this Policy, or wish to exercise data rights, please contact us at support@solosoftware.co.uk.

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